Personal Information
Satej Infotech Private Ltd operates www.onlinesuperstore.in as a direct e-commerce store selling physical products like clothing, home decor, gifting items, furniture, and festive sale products. These terms govern all purchases, forming a binding contract upon order placement. Customers receive GST-compliant invoices directly from Satej Infotech Private Ltd.
Acceptance and Eligibility
By using the website or placing orders, users confirm they are 18+ years old and legally capable of entering contracts. Satej Infotech reserves the right to refuse service or cancel orders at discretion.
- Prohibited activities include fraudulent orders, unauthorized access, or reselling without permission.
- Orders constitute offers; acceptance occurs upon order confirmation email.
Pricing and Payment
All prices include GST and display before checkout with any applicable taxes or shipping. Payment via secure gateways; no chargebacks allowed except per bank policy.
- Store credit refunds process immediately; original payment refunds take up to 15 days.
- International payments accepted, currency conversion per gateway rates.
Shipping and Delivery
Products ship within India from Kolhapur, Maharashtra; timelines vary by location (typically 3-7 days domestic). Customers bear return shipping if not damaged on receipt.
- Delivery responsibility lies with Satej Infotech or partners; unclaimed parcels return to sender.
- Video proof required while unboxing to verify condition.
Warranties and Liability
Products sold as-is per manufacturer specs, no additional warranties beyond legal requirements. Satej Infotech limits liability to order value, excluding indirect damages.
- Complies with Consumer Protection (E-Commerce) Rules, 2020 for disclosures
Contact Information
Satej Infotech Pvt Ltd,
Shop. No 219, First Floor,
Keviz Plaza, Venus Corner,
Station Road, Shahupuri,
Kolhapur, Maharashtra 416001
Tel.: +91 9112204500
Email id: info@onlinesuperstore.in